FAQ


May I see pieces of art framed and hung on a wall?

Sure. We can arrange a meeting to present you the prints or you can see the work framed at Dark Tools architectural lighting studio. Let me know when you plan to go and I’ll join you if possible.

Dark Tools | 750 Lake Shore Blvd East, Unit 2, Toronto, ON, M4M 3M3 :: Monday to Friday, from 8:30 am to 5:30 pm

What is recommended for mounting, framing and hanging the art?

MOUNTING

I recommend you to mount the print on an archival acid free foam board or on Di-bond trimmed to the crop lines.

FRAMING

Shadow Box, in black or white, is a type of framing that will magnify your piece of art. Glass choice will impact the price, but I recommend Art glass for the best contrast and least reflection.

HANGING

Gravity bar wall cleat system eliminates the need for D-rings (which are visible if viewed from the side). The gravity bar keeps the frame flush to the wall, vertical, and allows a bit of left/right movement.



PRICING

Contact me for a framing options conversation. Depending on your needs and location, I can arrange the framing and delivery.

How will you ship my piece?

The print is protected by an acid free paper and rolled in a rigid tube.

How long will it take for me to receive my piece?

Canada: 5-10 days.

U.S.: +/- 10 days, depending on customs.

International: +/- 10 days, depending on customs.

What is your refund policy?

The limited edition archival photographs are considered final sale items and are not eligible for return and refund. I am always available for advisory conversation before you buy a piece of art to make sure you will enjoy your acquisition.

Gift certificates are non-returnable items.

What if I receive a damaged item?

No problem, I will replace items if they are damaged.

Please send me an email with photos and description of the damaged item, the order number and your complete contact info (first name, last name, email, address). I will contact you as soon as possible so that you can send your item.

Can I claim a tax deduction for purchasing Canadian works of art?

Yes, under certain circumstances. Please read this article Work of Art and Taxes  from Simon Gareau to get more information.